FAQ

 

What payment methods do we accept?
At our online shop we accept iDEAL (The Netherlands), Credit card (Visa, MasterCard and American Express) through Paypal for you payment. We accept banktransfer on request by email only.

Can I return or exchange my purchases?
Yes it is possible to return or exchange your purchases. For more information please go to Customer service.

What are the delivery costs?
For all information about the delivery costs please go to Customer service.

Will I get a receipt with my order?
Yes, you will receive a printed invoice with your purchase.

Is it possible to buy By vanharten items in stores?
The label By vanharten is available in several stores. Please go to Stockists. If you wish to receive all information about stockists please subscribe to our newsletter.